How do we calculate the risk of an Assisted Purchase?

On our platform, we understand that security and trust are essential when it comes to making online purchases, especially when you are buying from international marketplaces or from sellers you don't know.. That's why we have developed a unique and sophisticated system to assess the risk of each item before you make your purchase.. Our goal is to ensure that you only purchase safe, quality products that meet your expectations.

What is "Assisted Purchase Risk"?

The risk of an assisted purchase is a score we assign to each product you evaluate for purchase. This score reflects the likelihood that the purchase will result in a negative experience, whether it be receiving a poor quality item, not receiving an item at all, or encountering any other problems that may arise when purchasing online.

The risk score is classified into three levels:

• Low Risk (0-15%): These products have a high probability of meeting your expectations. They are the safest purchases.
• Moderate Risk (15.01%-35%): These products have a higher risk, but are still generally safe options if carefully considered.
• High Risk (35.1%-100%): These products have a high probability of causing problems. We do not accept products whose risk is in this range.

How Does Our Risk Heuristic Work?

Our risk algorithm is designed to evaluate several key factors that we have identified as crucial in determining the safety of a purchase.. These factors have been selected and refined thanks to the accumulated experience of our team of experts, who have carried out numerous purchases and detailed studies on the dynamics of online markets.

The main factors we consider include:

• The Marketplace where the product is sold: Not all marketplaces are the same. Some have better buyer protection policies and stronger reputations. For example, it is safer to shop on Amazon than on other less regulated marketplaces.. Therefore, we adjust the risk depending on where the item is sold.
• The amount of sales Product: We believe that a product that has been purchased many times and still has a good reputation is generally more reliable. However, if a product has not reached a minimum number of sales, we consider it more risky and your risk score will increase significantly.
• Store rating o Seller: A highly rated seller demonstrates that he or she consistently delivers good products and customer service.. We carefully evaluate these ratings to ensure you only buy from trusted sellers.
• The price of the product : A more expensive item may involve greater risk because the potential loss is greater. Our algorithm takes this into account and adjusts the risk score accordingly.
• Marketplace Relevance : Each marketplace has a different weight depending on its reliability and transparency. Depending on the marketplace, the amount of sales may be more or less relevant in the risk calculation.

Our AI Model: Evolving Over Time

What really distinguishes our system is that it is not static. As time goes by and more purchases are made through our platform, our AI model continually adjusts and improves.. Every time we connect a new store to our assisted shopping interface, we train our model with data from over 100 purchases at each of those stores. This allows us to collect valuable information and retrain the model so that its evaluation capacity becomes increasingly accurate and effective.

Our AI model is the engine behind our risk assessment. Learn from each transaction, adjusting and weighting key factors to better reflect the reality of the ever-changing market. Thus, our system becomes smarter and more reliable over time, ensuring that you are always protected against the risks associated with online purchases.

In short, our combination of human expertise and advanced technology ensures that we only offer you products that have a high probability of meeting your expectations.. This not only saves you time and worry, but also allows you to enjoy a safer and more rewarding online shopping experience.. Our commitment to safety and quality is what sets us apart from other assisted shopping services and is what truly adds value to your shopping experience.

Why is this Risk System Our Differentiating Factor?

Our risk assessment system is not only unique, it is designed to effectively protect you against online shopping pitfalls.. We have invested time and resources in developing an algorithm that analyzes multiple variables with expert precision.. This approach allows us to minimize the risks associated with international purchases, reducing the possibility of:

• Refunds and returns, which are expensive and frustrating.
• Fall into the hands of fraudulent sellers.
• Receive products that do not meet expectations or are of low quality.

In short, our algorithm ensures that we only offer you products that have a high probability of meeting your expectations.. This not only saves you time and worry, but also allows you to enjoy a safer and more rewarding online shopping experience.

This commitment to safety and quality is what sets us apart from other assisted purchasing services and is what truly adds value to your experience.. We strive to provide you with a secure framework for your purchases, so you can shop with confidence and peace of mind. 

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Last update: Sep 10, 2024