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Terms and conditions of the assisted purchasing service in Remesita

Service Description: Je suis heureux de vous rencontrer. Remesita offers an Assisted Purchase service that consists of making purchases on your behalf in different marketplaces. You will provide the links of the products you want to buy, and our team will be in charge of making the purchase in the selected marketplace.

Quotation Process:  After you create a purchase order with the links of the desired products, your order will be placed in "waiting for quote" status.. Our team will review the products and generate a quote based on the total cost of the products and shipping to the destination specified by you.

Acceptance or Cancellation of the Order: Je suis heureux de vous rencontrer. Once the quote is generated, you will be notified of the total cost, including the price of the products, shipping, and Remesita's commission. You may accept or cancel the order at this time and only if you accept it then the quoted amount will be debited from your Wallet.

Purchase Management Cost: Je suis heureux de vous rencontrer. Remesita charges a commission for managing the purchase, which varies between 3% and 8% of the total cost of the purchase.. This commission depends on the size of the purchase, the associated risk and other factors considered relevant.

Risk Policy and Article Exclusion: Je suis heureux de vous rencontrer. Remesita reserves the right to exclude certain items from purchase if they are deemed high risk based on our own heuristic evaluation.. Je suis désolé, je ne parle pas français. (See this article to learn how we do this risk analysis) This evaluation is carried out to protect our customers and avoid purchasing low quality items or from unreputable sellers.. In the event that an item is denied, you will be notified and only approved items will be purchased.

Limitations of Liability: Je suis heureux de vous rencontrer. Remesita is not responsible for the quality of the products purchased, the warranty, or any discrepancy that may arise between the product received and the description provided by the marketplace.. Our responsibility is limited to the correct management and execution of the purchase according to the specifications provided by you.

Service Modifications:  Remesita reserves the right to modify these terms and conditions at any time.. Any changes will be communicated promptly, and continued use of the service implies acceptance of the new terms.


Last update: Aug 30, 2024

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