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Frequent questions

Frequently asked questions from our clients.

Preguntas frecuentes
Everything you need to know when you start at Remesita.
In this article I tell you everything you need to know to start using Remesita services, from recharges and bill payments in Cuba to... Preguntas frecuentes
How to authenticate or log in to Remesita?
In this article I will guide you step by step to authenticate or log in to your Remesita account, ensuring that you can access it safely and... Preguntas frecuentes
Set up your second layer of security in Remesita with a TOTP token!
In this article I will guide you step by step to configure a second safety layer in your remitant account using a TOKEN TOTP. Preguntas frecuentes
Access your Remesita account with TOTP authentication after setting up your OTP factor
Learn how to access your Remesita account after having configured your OTP factor security layer using TOTP authentication. Follow these steps... Preguntas frecuentes
What is a CLABE account and what is it for?
Discover in this article everything about the CLABE account, its importance in electronic transfers in Mexico, how it works in Remesita and the security... Preguntas frecuentes
How to check if you are dealing with a verified Remesita customer?
In this article I explain how you can check if you are dealing with a brand ambassador or a verified Remesita customer, thus ensuring your... Preguntas frecuentes
How can I receive my notifications?
Find out how you can receive your notifications conveniently by choosing your preferences in your profile on the platform. Preguntas frecuentes
How to Activate Telegram Notifications?
Discover how to activate Telegram notifications in your Remesita profile and enjoy a better user experience with advantages such as inter... Preguntas frecuentes
What costs and commissions does REMESITA have?
The cost of each order depends on the amount you want to send, the type of service and the payment method you choose. Preguntas frecuentes
What security does REMESITA offer?
In this article you will find detailed information about the security that REMESITA offers regarding the handling of sensitive data, financial information...

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