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Frequent questions

Frequently asked questions from our clients.

Preguntas frecuentes
Everything you need to know when you start at Remesita: General Remesita Services
Discover everything you need to know when starting at Remesita, from Cuban card recharges to parcel services. Find information...
Preguntas frecuentes
How to authenticate or log in to Remesita?
In this article, I will guide you step by step on how to authenticate or log in to your Remesita account, from entering your email to using the c...
Preguntas frecuentes
How to create your account in Remesita with your phone number?
We show you how to create your account in Remesita with your phone number, step by step. Learn to authenticate yourself, verify your cell phone number, complete...
Preguntas frecuentes
How to create your Remesita account with your Gmail account?
We show you how to create your account in Remesita step by step using your Gmail account. Find out how to authenticate, fill out the necessary information and view...
Preguntas frecuentes
Set up your second layer of security with a TOTP token on Remesita!
In this article, you will learn how to set up a second layer of security on your Remesita account using a TOTP token.
Preguntas frecuentes
Access your Remesita account with TOTP authentication after setting up your OTP factor
Learn how to access your Remesita account after having configured your OTP factor security layer using TOTP authentication. Follow these steps...
Preguntas frecuentes
What is a CLABE account and what is it for?
Discover in this article everything about the CLABE account, its importance in electronic transfers in Mexico, how it works in Remesita and the security...
Preguntas frecuentes
How to check if you are dealing with a verified Remesita customer?
How to check if you are dealing with a Remesita brand ambassador or verified customer?
Preguntas frecuentes
How can I receive my notifications?
Find out how you can receive your notifications conveniently by choosing your preferences in your profile on the platform.
Preguntas frecuentes
How to Activate Telegram Notifications?
Discover how to activate Telegram notifications in your Remesita profile and enjoy a better user experience with advantages such as inter...

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