Customers who recharge during the promotional period and have resources of plans with national data, international combos and/or national plans (extra data plans (in national currency or in USD) and Plan Todus, at the time of applying a promotional recharge, the expiration date will not be extended.
Frequent questions
What is the international promotion "Quintuplíca your recharge + unlimited data"?
R/ Customers who, from August 21 to 26 2025, receive an international recharge from 600cup and up to 1250cup, through our official distributors, will quintupled the amount of money recharged in their main balance and enjoy unlimited data (valid for all networks) from 12:00 a.m.. at 7:00 a.m.. For 30 days.
For what time will this promotion be in force?
R/ This promotion will be in force from 00:01 on August 21, Cuba time, until 23:59 on August 26, 2025, Cuba time.
What is the amount to be recharged to apply in this international recharge design?
R/ The amount to apply in this international recharge design is 600cup and up to 1250cup.
What is the priority for the discount of the data in this promotion?
R/ The discount is made guaranteeing that there are no interruptions in the service.
The consultation of the bonuses is free for the customer, and is done through *222 *266#.
With this promotional recharge design, is the validity of the line extends?
R/ After recharging with this promotional design, from the minimum amount established for it (600cup), the mobile line will have 330 days of validity. Before this time, a recharge must be made to keep the service active. In addition, additional 180 days are granted before the service is disabled.
What can I do with the main balance received from this promotional recharge?
R/ With the amount of money recharged in this promotion, received in the main balance, you can perform all the actions that you normally perform: Send messages, make national and international calls, buy plans, transfer balance and activate the Friends Plan.
When is the unlimited data bonus activated from 12:00 a.m.. at 7:00 a.m.?
R/ The unlimited data bonus is activated at the same time that the client receives the recharge, and will be valid for 30 days from then on. Unlimited data, however, are only valid at the time between 12:00 a.m.. at 7:00 a.m.
With unlimited data from 12:00 a.m.. at 7:00 a.m.. From this promotion, valid for 30 days, can I perform national and international navigation?
R/ Yes, with the unlimited data bonus of this promotion you can access all national and international sites.
If I am in force, from previous promotions, plans with data (national and international), and/or international data bonds, is the date of validity of data resources extend with this promotion?
R/ No. Customers who recharge during the promotional period and have current resources of plans with data (national and/or international) or international data bonds, when applying the recharge, the expiration date will not be extended.
If I have current bonds or plans of SMS and Min, is the validity date of these resources extend?
R/ No. With this promotion, the current SMS and min plans do not extend the validity date.
How many recharges can I make associated with this promotion?
R/ You can make multiple recharges in the promotion period, as long as you do not exceed the maximum main balance:
Can I apply in this promotional scheme through MLC stores or using the Transfermobo platform?
R/ No, this promotion only applies through authorized international distributors.
How much does it cost to buy a recharge from outside or from a website?
R/ International distributors establish these prices taking into account the transaction and exchange rate in each country. This information must be public on the website of each distributor.
How does the user in Cuba know that he has received a promotional recharge?
R/ The user in Cuba receives an SMS informing him that his account has been recharged. However, it is important to remember that the notification SMS have a validity time and that, to receive them, the mobile must be active and in a place with adequate coverage. Customers can also make balance consultations through *222# and bonuses through *222 *266#, both cost free.
How can I consult the balance?
R/ The balance of the balance is free for the customer and is done by the *222#.
How can I consult the bonuses?
R/ The consultation of the bonuses is free of cost for the client and is done by the *222 *266#.