The International Remesita Card: Features, Costs, Responsible Use and Security

Main Features

• International Use: Accepted in establishments and online services worldwide.
• ATM Withdrawals: Allows withdrawals at international ATMs.
• Physical and Online Purchases: Usable both in physical and online stores.
• Operating Limits: Limits established on balance and number of transactions.

Costs and Rates

• Issuance and Activation: One-time cost for issuance and activation.
• Replacement: Rate applicable in cases of loss, deterioration or expiration. Special rate for Premium Members active for more than 10 months: 10 USD.

Activation Requirements

• Verification with VALID PASSPORT and be of legal age.
• Not be a politically exposed person (PEP), nor appear on AML, OFAC control lists or on the internal blacklist.
• Each customer can activate cards according to their customer level in Remesita.

Scheduled Downtime

• Period without Activity: 90 days for Regular Customers, 120 days for Premium Members.
• Deactivation and Reactivation: Automatic deactivation after period of no activity.
• Reactivation possible with a minimum recharge of 50 USD in the next 30 days.

Use and Responsibility

• Cards are non-transferable and cannot change ownership.. Identity theft is grounds for penalties and account closure.
• The financial information is confidential and accessible only by the owner.
• Two-factor security is offered and the option to freeze the card to prevent unauthorized use.
• The owner is responsible for identifying malicious websites and avoiding deceptive practices such as phishing.
• The company does not assume responsibility for losses derived from deceptive practices on the part of the owner.

Against Charges

• Misleading counter charges may result in permanent account closure.
• The owner must avoid unfounded disputes that could affect their relationship with businesses and issuers.
• Depending on the nature of the chargeback, a resolution fee may apply.

Final Account Closure

• Closing Reasons: It may be due to suspension of the company due to non-compliance with rules, or voluntary closure by the client.
• Voluntary Closure: The client can close his account by sending a request to help@remesita.com. Upon closure, cards will be deactivated and any balance must be withdrawn to a bank account, subject to applicable fees.
• Data Deletion: After voluntary closure, customer data is deleted, allowing future new registration without prior history. After an arbitrary closure, certain data is retained to prevent future registrations.

Transparency and Security

• Clear information on costs, limits and rates.
• Commitment to the protection and security of personal and financial data. 

Account Audit.

•  . This procedure is intended to audit the account to resolve any issues related to unpaid balances, mitigate risks of illicit activities, such as money laundering, or address any other matter that requires a detailed review.
•  . This freeze period is an essential precautionary measure to protect all our customers and ensure the integrity of operations within our platform.
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• Once the audit is completed and the identified issues are resolved, the account will be reactivated and the funds will once again be available for normal use.. Remesita strives to perform these audits efficiently to minimize any inconvenience to our clients.
• This audit process underscores our commitment to transparency, security and protection of our clients' operations and personal data.. Remesita acts with the greatest diligence to prevent and combat financial fraud, money laundering and other illicit activities.